A Michael Piper
10 Matinecock Ave.
Port Washington, NY 11050 firstname.lastname@example.org 917-687-7748
I want be involved with the technological support and development of ecologically
sustainable enterprises. Actively seeking an organization that can benefit from my problem solving, communication and technological skills and experience. Opportunities related to training and/or technology transfer are also highly desired.
5-26-06/ ongoing Apple Certified Trainer, New York Novaworks AATC
Delivering Apple Certified coursework for OS X Support Specialists, Keynote presentations and one and one tutorials. Trained in Cupertino, by Apple WWTC.
2-1-2005/ ongoing MacMind New York Independent Contractor
Apple Certified for Tiger help desk support. Providing Mac support and assistance to business and prosumer clients in the New York metro area. Member of the Apple Consultants Network.
11-11-2004/ 1-20-2005 Flowers by Zoe, Bali, Indonesia IT Consultant
Helped to automate the catalogue creation process as well as improve data connections between the production facility here and the sales offices in the States.
7-21-2004/ 11-09-2004 Lowe Worldwide, New York Mac OS X Migration Support
I was the lead consultant for the OS X migration at Lowe. Primary responsibility was the development of a working build , as well as resolving all network and security issues. This migration involved 100 creatives as well as the production studio.
3-08-2004 / 7-09-2004 Ogilvy & Mather, New York Creative Application Trainer
I trained the creative staff for the Macintosh OS X migration (400 users) here at Ogilvy. I created and delivered training presentations and materials, as well as provided all level support for this major UI transition. Involved with the build and network integration .
10-11-2003/ 3-07-2004 LOA Bali, Indonesia
12-15-1999 / 10-10-2003 O&M, Graphics Services Inc. New York Manager of Technology
Responsible for all aspects of technology in the pre-press division of Ogilvy & Mather's New York Office. All previous stated tasks as well as management of Mac OS X & NT4 servers, network switches and cabling. G4's and Raid 5 devices. MacOS X administration, configuration and migration. FTP and ISDN management. Color management using Gretag MacBeth solutions. Avantra and other high end printers and RIP's.
5-20-1997 / 12-15-1999 Ogilvy & Mather, New York Creative Application Specialist
Provided personal technological support for the Creative community at Ogilvy & Mather (500 users). Research and develop applications and tools that improve the creative work f low within the agency. Directly responsible for the development of system/application prototypes for all Macintosh computers. Managed all PowerBook support, on and offsite. Some network management/troubleshooting responsibilities, including TCP/IP configurations. X-platform support with Mac emphasis.
10-21-1996 / 5-17-1997 Ammirati Puris Lintas, New York IT Supervisor
Responsible for the Creative Department's 100+ Macintosh computers. Duties include
installations, configurations and repair. Maintenance of licensing and warranty contracts, and user database. Instrumental in the establishment of a TCP/IP backplane for the network. Rollout and maintenance, responsible for purchasing decisions as well as ultimate distribution of creative resources.
07-26-1996 / 10-21-1996 Key Systems Microage, New York Macintosh Technician
On call and in house repair of Macintosh computers as well as HP and Apple printers. Typical jobs included troubleshooting software as well as hardware problems, installations and upgrades.
1-18-1992 / 03-15-1995 Cafe Loco, Albuquerque, NM Sole Proprietor
Responsibilities included all aspects of plant design and business management, including training and supervising employees, as well as establishing and maintaining contractual arrangements with the university. I started and maintained this business as a single parent and student of the University.
06-25-1991 / 09-25-1992 Sun Tran, City of Albuquerque, NM Communications Specialist
Created videos for "in house" training. Responsible for scripting as well as camera work [SVHS] and editing. Graphics work [cut and paste, etc.] as well as word processing using Windows.
05-20- 1980 / 02-15- 1985 Brown and Root, SGS, Springerville, Az. Instrument Fitter
Fabrication and installation of piping systems. Responsible for installation of instruments and pneumatic control systems. Expertise in reading blueprints as well as certification as silver solderer.
Apple Certified Trainer [10.4, 10.5, 10.6]
Apple Certified Technical Coordinator [10.5 / 10.6]
Apple Certified Help Desk Support [10.4]
Apple Certified Desktop Technician 
Apple Certified Portable Technician 
The University of New Mexico, Albuquerque, NM B.U.S. 12/1993. Course work focused on the natural and social sciences, with strong emphasis on educational applications. Multi-cultural training and anthropological study were valuable aspects of my university tenure. I was a member of activist organizations on campus, including The Lobo Peace Group, The Hemp Coalition and The Association for Non-Traditional Students. Skills acquired at U.N.M. include; MacOs and Windows DTP, graphics, word processing, multimedia and internet experience. Organization and promotion of events and meetings were regular activities.